Exception: pixellate requires a 24 or 32 bit surface.

[Exception: pixellate requires a 24 or 32 bit surface.]

I just recently installed Katawa, via the direct download link for Windows, and get this error whenever I try to start up:

I'm sorry, but an exception occured while executing your Ren'Py
script.

Exception: pixellate requires a 24 or 32 bit surface.

After initialization, but before game start.

-- Full Traceback ------------------------------------------------------------

File "C:\Program Files\Katawa Shoujo Act 1\renpy\bootstrap.py", line 255, in bootstrap
File "C:\Program Files\Katawa Shoujo Act 1\renpy\main.py", line 297, in main
File "C:\Program Files\Katawa Shoujo Act 1\renpy\display\core.py", line 1091, in __init__
File "C:\Program Files\Katawa Shoujo Act 1\renpy\display\core.py", line 708, in __init__
File "C:\Program Files\Katawa Shoujo Act 1\renpy\display\scale.py", line 123, in real_smoothscale
File "_renpy.pyx", line 118, in _renpy.pixellate
Exception: pixellate requires a 24 or 32 bit surface.

After initialization, but before game start.

Ren'Py Version: Ren'Py 6.9.1h

What could this be?

[delta]

Seems like Ren'Py is running scaled, which (probably) means your display resolution is too low.

[annefrankfanfic2]

Seems like Ren'Py is running scaled, which (probably) means your display resolution is too low.

Oh thanks, that was exactly it. I had it set to a lower resolution to play some old RPG from 2000.

This is the OP btw, I just forgot to login.

[delta]

KS requires at least 1024x768 pixes at 32 bit color depth to run. Otherwise it will hit a Ren'Py bug with autoscaling.

[IWasPhone]

Ran into this as well, but running on 1280x1024 and 32 bits. Switched down to 1024, worked, switched it to fullscreen, and back to 1280, works.

[wolfy1324]

How do you do that? I tried everything, I just don't know how to make the screen bigger....

[Kota]

Weird, it runs fine on my netbook, 1024x600.